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Privacy Policy

1. General Provisions

Welcome to Cardionica's privacy policy. This document describes how we collect, use, store, and protect your personal information when using our app and services.

Cardionica Health Solutions ("we," "us," or "our") respects your right to privacy and is committed to protecting your personal information. This privacy policy explains how we process data when you use our Cardionica mobile application (the "App").

By using our App, you accept the practices described in this Privacy Policy. If you do not agree with our policy, please do not use our App.

2. Information We Collect

We may collect various types of information to provide and improve our services:

2.1. Information You Provide Us

  • Personal Information: Name, email address, phone number, date of birth, and other contact information you provide during registration or profile creation.
  • Medical Information: Blood pressure readings, weight, height, medical conditions, and medical history that you enter to receive personalized recommendations.
  • Dietary Data: Information about your diet, dietary restrictions, and preferences.
  • Physical Activity Data: Type, duration, and intensity of exercises you record in the app.

2.2. Automatically Collected Information

  • Device Data: Device model, operating system, unique device identifiers, IP address.
  • Usage Data: How you interact with the app, which features you use, time spent in the app.
  • Location Data: Approximate geographic location (only if you grant permission).
  • Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies.

3. How We Use Your Data

We use the collected information for the following purposes:

  • Service Provision: Ensuring app functionality, personalizing diet and lifestyle recommendations.
  • Service Improvement: Analyzing app usage to optimize its features and usability.
  • Communication: Sending messages about updates, new features, special offers.
  • Technical Support: Diagnosing problems and providing user support.
  • Research and Analytics: Aggregated anonymous data may be used for health and hypertension research.
  • Legal Obligations: Complying with legal requirements and responding to legal requests.

4. Who Has Access to Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following cases:

  • Service Providers: Companies that help us provide and improve our services (payment processing, analytics, technical support).
  • Medical Partners: With your permission, we may share data with medical facilities or specialists for your treatment.
  • Legal Requirements: When necessary to comply with law, court process, or requests from government authorities.
  • Rights Protection: When necessary to protect the rights, property, or safety of our company, our users, or others.

5. Data Protection and Storage

We implement appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure.

5.1. Security Measures

  • Data encryption during transmission and storage
  • Regular security checks and system updates
  • Access to personal data only for authorized personnel
  • Staff training on data security and privacy

5.2. Storage Period

We retain your information as long as your account is active or as needed to provide you services. You can delete your account at any time, and we will delete your personal information according to our data retention procedures and applicable laws.

6. User Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Right to Access: You have the right to request a copy of your personal data that we store.
  • Right to Rectification: You can request correction of inaccurate or incomplete information about you.
  • Right to Erasure: You can request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request limitation of your data processing.
  • Right to Data Portability: You can request transfer of your data to another service.
  • Right to Object: You can object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us using the contact information provided below.

7. Contact for Inquiries

If you have questions, comments, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Cardionica Health Solutions
45 Cavendish Square, London, UK
Email: [email protected]
Phone: +44 20 7946 0857

We aim to review and respond to your requests within 30 days of receipt.

8. Changes to Privacy Policy

We may periodically update our Privacy Policy. We will notify you of any material changes by posting the new version on our website and/or through app notifications.

We recommend periodically reviewing this Privacy Policy to stay informed about how we protect your information. The last update date will be indicated at the bottom of this page.

Last updated: May 10, 2025